PromoSave up to 10¢ per litre with FleetCard *Sign up before 16th October 2026
LAST UPDATED 25th June 2026

The cost of not using fuel cards

There are many hidden costs in the process of buying business fuel, but fuel cards can help solve that, providing control, convenience and financial benefits. Controlling fuel purchases and putting in place accurate claims processes, while ensuring that GST (Goods and Services Tax) reclamation is both efficient and error-free, are issues many businesses face But […]

4 MIN.

There are many hidden costs in the process of buying business fuel, but fuel cards can help solve that, providing control, convenience and financial benefits.

Controlling fuel purchases and putting in place accurate claims processes, while ensuring that GST (Goods and Services Tax) reclamation is both efficient and error-free, are issues many businesses face

But with fuel cards, such as FleetCard, you can help resolve these problems.

Claiming GST back: what’s at stake

To reclaim the correct amount of GST, drivers must maintain accurate records. GST-registered businesses can reclaim the GST on fuel purchases if the vehicle is used exclusively for business purposes. This is crucial, as the GST rate on fuel is 10%.

How much can be reclaimed? For example, let’s consider a van driver who travels 30,000 km annually, purchasing diesel at an average price of $1.50 AUD per litre, achieving 10 km per litre. That results in a total fuel cost of $4,500 AUD, of which $409.09 AUD (10%) can be reclaimed as GST. When this is multiplied across a fleet of 10, 100, or 1,000 vehicles, the potential GST recovery becomes substantial.

It is essential to keep every receipt to avoid losses. For example, in a fleet of 100 vehicles, if 10% of receipts are lost, it could mean a loss of up to $45,000 AUD, including $9,000 AUD in missed GST claims. This highlights the importance of capturing every receipt. Fuel cards can prevent this by automatically managing and recording purchases.

Admin: The unseen cost

The time spent on administrative tasks associated with fuel receipts can quickly add up. For example, it’s not uncommon for each driver to spend around 30 minutes a month submitting fuel expense forms. If a driver’s time costs $30 AUD an hour, that could be $180 per driver annually, or $18,000 for 100 drivers, just to process fuel expenses.

Is the process different for electric vehicles?

Yes, but the principles remain similar. Electricity purchased for EVs at public charging stations is subject to GST at 10%, and businesses can claim this back. However, if charging occurs at home, a reduced rate of GST might apply depending on the electricity tariff.

Tracking and managing these different charging scenarios may require a separate system, and this is where EV charge card makes it easier for businesses to manage EV charging expenses.

The convenient way to find fuel, chargers, maintenance, and tolls

While fuel cards can save administrative time, they also provide convenience for the driver, helping save working hours spent searching for fuel stations, electric chargers, or maintenance and repair services. FleetCard’s extensive fuel network covers 90% of Australia, with 2,200 electric charging points nationwide, so drivers don’t have to travel far to refuel or recharge. In addition, FleetCard offers access to fleet toll management and fleet roadside assistance, ensuring smooth and efficient journeys with minimal disruptions.

The solution: buying fuel better and streamlining admin

The scenarios above illustrate the challenges many businesses face in managing fuel receipts and the time required for administration. With fuel cards, receipts are easily managed in one place, with access 24/7 through an online portal.

Automatic, GST-compliant invoices are generated, eliminating the risk of lost receipts and helping to avoid where potential GST claims are missed. Moreover, simple online authorisation processes reduce the time spent on admin, cutting down costs.

In addition to saving time and money, fuel cards offer the convenience of access to thousands of fuel stations, electric charging points, maintenance and repair services, as well as tolls and roadside assistance across Australia. This allows your drivers to focus on their tasks, rather than spending valuable time searching for refuelling options or dealing with unexpected issues on the road.

When you factor in productivity gains, reduced hidden costs, and the potential loss of unclaimed GST, it’s clear that fuel cards are a great tool for businesses looking to save time and money in managing fuel expenses.

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^New FleetCard Rewards+ customers who've linked their FleetCard account to a Virgin Australia Business Flyer account can earn up to 100,000 bonus Velocity Points over 12 months: 10,000 bonus Points when your account remains eligible for the first 2 months; Pump 6,000–11,999 litres in your first 6 months and unlock 25,000 bonus Velocity Points for your business. A further 25,000 bonus Velocity Points will be awarded when your account remains eligible for months 7–12. Pump 12,000 litres or more in your first 6 months and unlock 50,000 bonus Velocity Points for your business. A further 50,000 bonus Velocity Points will be awarded when your account remains eligible for months 7–12. Customers will qualify for one tier only, based on total litres pumped.
Eligible fuel: diesel, unleaded petrol and E10 fuel, excludes bulk fuels and LPG. New customers only (those who do not hold another FleetCard payment product account at application). Full Terms and Conditions apply. ¹Velocity Point earned per 1 litre of eligible fuel purchased using a FleetCard Rewards+ card linked to a Virgin Australia Business Flyer account and paid for in full by the relevant invoice due date. Points will be credited to your business’ linked Virgin Australia Business Flyer account after you pay your invoice in full. Eligible fuel includes diesel, unleaded petrol and E10 fuel, and excludes bulk fuels and liquefied petroleum gas (LPG). Your business must remain compliant with the FleetCard and Virgin Australia Business Flyer Offer Terms and Conditions and the FleetCard Terms and Conditions.
Choose the right fuel card
PROMO
Earn 20,000 Bonus Velocity Points. Sign up before 15 September 2026*
Accept Offer

FleetCard™ Classic

Designed for small to medium operations
  • Save up to 6¢ off per litre at Shell and 3¢ off at other selected fuel partners.*

FleetCard™ Rewards⁺

Earn up to 110,000 Velocity Points over 12 months^
  • Save up to 6¢ off per litre at Shell and 3¢ off at other selected fuel partners.*
  • Earn 1 Velocity Point for every litre of fuel¹
^New FleetCard Rewards+ customers who've linked their FleetCard account to a Virgin Australia Business Flyer account can earn up to 100,000 bonus Velocity Points over 12 months: 10,000 bonus Points when your account remains eligible for the first 2 months; Pump 6,000–11,999 litres in your first 6 months and unlock 25,000 bonus Velocity Points for your business. A further 25,000 bonus Velocity Points will be awarded when your account remains eligible for months 7–12. Pump 12,000 litres or more in your first 6 months and unlock 50,000 bonus Velocity Points for your business. A further 50,000 bonus Velocity Points will be awarded when your account remains eligible for months 7–12. Customers will qualify for one tier only, based on total litres pumped.
Eligible fuel: diesel, unleaded petrol and E10 fuel, excludes bulk fuels and LPG. New customers only (those who do not hold another FleetCard payment product account at application). Full Terms and Conditions apply. ¹Velocity Point earned per 1 litre of eligible fuel purchased using a FleetCard Rewards+ card linked to a Virgin Australia Business Flyer account and paid for in full by the relevant invoice due date. Points will be credited to your business’ linked Virgin Australia Business Flyer account after you pay your invoice in full. Eligible fuel includes diesel, unleaded petrol and E10 fuel, and excludes bulk fuels and liquefied petroleum gas (LPG). Your business must remain compliant with the FleetCard and Virgin Australia Business Flyer Offer Terms and Conditions and the FleetCard Terms and Conditions.
PromoSave up to 10¢ per litre with FleetCard *Sign up before 16th October 2026

Great fleet benefits. Your choice of card.

FleetCard gives you the tools to save, simplify administration and stay in control of your fleet. Choose FleetCard Classic for simple, effective fleet management, or FleetCard Rewards+ to enjoy the same great benefits while earning Velocity Points on eligible fuel

FleetCard Classic and Rewards+ benefits
BenefitFleetCard ClassicFleetCard Rewards+
Accepted at over 90% of fuel sites nationwide IncludedIncluded
Access to 2,200+ EV charging stations IncludedIncluded
Access to 6,000+ servicing and repair partners IncludedIncluded
Easy card management and spend controls IncludedIncluded
Free Roadside Assistance1 & Zero Liability for first 6 months2IncludedIncluded
Additional fleet services, including toll management and telematics Not includedIncluded
Earn 1 Velocity Point per litre of eligible fuel3 Not includedIncluded
Earn additional Bonus Velocity Points when eligible volume thresholds are reached4 Not includedIncluded

Terms & Conditions

* New FleetCard customers only. Get up to 10c per eligible litre on Eligible Fuel purchases made at Shell within the first 3 months from account opening. Offer is capped at 2,000 eligible litres per account. Benefit paid as a credit to your FleetCard account by the end of month 4. T&Cs apply.

Full Terms & Conditions

* Offer is available to new FleetCard customers only, for FleetCard accounts opened between 16th September 2026 and 16th October 2026. Customers may receive up to 10c per eligible litre on Eligible Fuel purchases made at Shell using their FleetCard account within the first 3 months from the date the account is opened. Offer is capped at a maximum of 2,000 eligible litres per account. For the purposes of this offer, Eligible Fuel means petrol and diesel purchases made at Shell branded fuel sites only and excludes LPG, AdBlue, and any other product or service. The benefit will be assessed after the 3-month offer period and applied as a credit to the customer’s FleetCard account by the end of month 4 from account opening. The 6¢ discount is applied on the invoice plus up to 4¢ as an additional credit by the end of month. The credit may be used to offset future charges on that account. The FleetCard account must remain active, in good standing and compliant with payment obligations at the time the credit is assessed and applied. FleetCard may exclude transactions that are reversed, refunded, fraudulent, invalid or otherwise ineligible under the standard FleetCard Terms and Conditions. Full terms and conditions apply.

1. Full Roadside Assistance Terms & Conditions apply.

2. Full Zero Liability Terms & Conditions apply.

3&4 New FleetCard Rewards+ customers who've linked their FleetCard account to a Virgin Australia Business Flyer account can earn up to 100,000 bonus Velocity Points over 12 months: 10,000 bonus Points when your account remains eligible for the first 2 months; Pump 6,000–11,999 litres in your first 6 months and unlock 25,000 bonus Velocity Points for your business. A further 25,000 bonus Velocity Points will be awarded when your account remains eligible for months 7–12. Pump 12,000 litres or more in your first 6 months and unlock 50,000 bonus Velocity Points for your business. A further 50,000 bonus Velocity Points will be awarded when your account remains eligible for months 7–12. Customers will qualify for one tier only, based on total litres pumped. Full Virgin Australia Business Flyer Terms and Conditions apply.

Eligible fuel: diesel, unleaded petrol and E10 fuel, excludes bulk fuels and LPG. New customers only (those who do not hold another FleetCard payment product account at application). Full Terms and Conditions apply. Velocity Point earned per 1 litre of eligible fuel purchased using a FleetCard Rewards+ card linked to a Virgin Australia Business Flyer account and paid for in full by the relevant invoice due date. Points will be credited to your business’ linked Virgin Australia Business Flyer account after you pay your invoice in full. Eligible fuel includes diesel, unleaded petrol and E10 fuel, and excludes bulk fuels and liquefied petroleum gas (LPG). Your business must remain compliant with the FleetCard and Virgin Australia Business Flyer Offer Terms and Conditions and the FleetCard Terms and Conditions .

PromoSave up to 10¢ per litre with FleetCard *Sign up before 16th October 2026

This Spring: Go Further,
Spend Less.

For a limited time, new FleetCard customers can receive up to 10¢ per litre on eligible petrol and diesel purchases made during the first three months from account opening.*

Join between 16 September and 16 October 2026 to take advantage of this exclusive offer.

FleetCard Classic and Rewards+ benefits
BenefitFleetCard ClassicFleetCard Rewards+
Accepted at over 90% of fuel sites nationwide IncludedIncluded
Access to 2,200+ EV charging stations IncludedIncluded
Access to 6,000+ servicing and repair partners IncludedIncluded
Easy card management and spend controls IncludedIncluded
Free Roadside Assistance1 & Zero Liability for first 6 months2IncludedIncluded
Additional fleet services, including toll management and telematics Not includedIncluded
Earn 1 Velocity Point per litre of eligible fuel3 Not includedIncluded
Earn additional Bonus Velocity Points when eligible volume thresholds are reached4 Not includedIncluded

Terms & Conditions

* New FleetCard customers only. Get up to 10c per eligible litre on Eligible Fuel purchases made at Shell within the first 3 months from account opening. Offer is capped at 2,000 eligible litres per account. Benefit paid as a credit to your FleetCard account by the end of month 4. T&Cs apply.

Full Terms & Conditions

* Offer is available to new FleetCard customers only, for FleetCard accounts opened between 16th September 2026 and 16th October 2026. Customers may receive up to 10c per eligible litre on Eligible Fuel purchases made at Shell using their FleetCard account within the first 3 months from the date the account is opened. Offer is capped at a maximum of 2,000 eligible litres per account. For the purposes of this offer, Eligible Fuel means petrol and diesel purchases made at Shell branded fuel sites only and excludes LPG, AdBlue, and any other product or service. The benefit will be assessed after the 3-month offer period and applied as a credit to the customer’s FleetCard account by the end of month 4 from account opening. The 6¢ discount is applied on the invoice plus up to 4¢ as an additional credit by the end of month. The credit may be used to offset future charges on that account. The FleetCard account must remain active, in good standing and compliant with payment obligations at the time the credit is assessed and applied. FleetCard may exclude transactions that are reversed, refunded, fraudulent, invalid or otherwise ineligible under the standard FleetCard Terms and Conditions. Full terms and conditions apply.

1. Full Roadside Assistance Terms & Conditions apply.

2. Full Zero Liability Terms & Conditions apply.

3&4 New FleetCard Rewards+ customers who've linked their FleetCard account to a Virgin Australia Business Flyer account can earn up to 100,000 bonus Velocity Points over 12 months: 10,000 bonus Points when your account remains eligible for the first 2 months; Pump 6,000–11,999 litres in your first 6 months and unlock 25,000 bonus Velocity Points for your business. A further 25,000 bonus Velocity Points will be awarded when your account remains eligible for months 7–12. Pump 12,000 litres or more in your first 6 months and unlock 50,000 bonus Velocity Points for your business. A further 50,000 bonus Velocity Points will be awarded when your account remains eligible for months 7–12. Customers will qualify for one tier only, based on total litres pumped. Full Virgin Australia Business Flyer Terms and Conditions apply.

Eligible fuel: diesel, unleaded petrol and E10 fuel, excludes bulk fuels and LPG. New customers only (those who do not hold another FleetCard payment product account at application). Full Terms and Conditions apply. Velocity Point earned per 1 litre of eligible fuel purchased using a FleetCard Rewards+ card linked to a Virgin Australia Business Flyer account and paid for in full by the relevant invoice due date. Points will be credited to your business’ linked Virgin Australia Business Flyer account after you pay your invoice in full. Eligible fuel includes diesel, unleaded petrol and E10 fuel, and excludes bulk fuels and liquefied petroleum gas (LPG). Your business must remain compliant with the FleetCard and Virgin Australia Business Flyer Offer Terms and Conditions and the FleetCard Terms and Conditions .