Zero Liability

To help safeguard against fraudulent transactions

Keep your business covered with Zero Liability

Covered from the moment loss occurs

Peace of mind for your transactions

Get protected with FleetCard

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Confidence with every swipe

Protection against fraudulent transactions with FleetCard Zero Liability

With Zero Liability, FleetCard customers are covered for fraudulent transactions. Eligible unauthorised transactions are reimbursed from the moment a card is lost or stolen, not just when it’s reported. *Terms & Conditions apply.

✓ Help protect against fraud

✓ Reimbursement of eligible transactions

✓ Covered immediately upon loss or theft

✓ Hassle-free process

*Terms and Conditions

  • Unauthorised transactions for unleaded petrol fuels, E10 fuels and diesel fuels are eligible. All other transaction types are excluded.
  • Notification without a prior police report lodgment will not be accepted. 
  • Reimbursement applies only to transactions occurring within 48 hours prior to the time of notification. 
  • Pre-notification reimbursement is only available once the Zero Liability Protection feature has been active on your card for 60 consecutive calendar days. 
  • Eligible cardholders may be reimbursed for unauthorised standard fuel transactions up to $200.00 per card per calendar year, subject to the following conditions.  
  • Transactions made or authorised by the cardholder or any person known to the cardholder are not eligible. 
  • We reserve the right to verify transaction details with the relevant merchant before processing a reimbursement. 
  • Your business must remain compliant with the FleetCard Terms and Conditions. 
Choose the right fuel card

FleetCard™ Classic

Designed for small to medium operations
  • Save up to 6¢ off per litre at Shell and 3¢ off at other selected fuel partners.*
Apply Now Learn more

FleetCard™ Rewards⁺

Earn up to 110,000 Velocity Points over 12 months^
  • Save up to 6¢ off per litre at Shell and 3¢ off at other selected fuel partners.*
  • Earn 1 Velocity Point for every litre of fuel¹
Apply Now Learn more

FleetCard™ Classic

Designed for small to medium operations
  • Save up to 6¢ off per litre at Shell and 3¢ off at other selected fuel partners.*
Apply Now Learn more

FleetCard™ Rewards⁺

Earn up to 110,000 Velocity Points over 12 months^
  • Save up to 6¢ off per litre at Shell and 3¢ off at other selected fuel partners.*
  • Earn 1 Velocity Point for every litre of fuel¹
Apply Now Learn more
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*New customers offer only.
^New FleetCard Rewards+ customers who've linked their FleetCard account to a Virgin Australia Business Flyer account can earn up to 110,000 bonus Velocity Points over 12 months: 10,000 bonus Points when your account remains eligible for the first 2 months; 50,000 bonus Points when you purchase 12,000 litres of eligible fuel in the first 6 months and your account remains eligible; and a further 50,000 bonus Points when your account remains eligible for months 7–12. At least one eligible fuel transaction required each month.
Eligible fuel: diesel, unleaded petrol and E10 fuel, excludes bulk fuels and LPG. New customers only (those who do not hold another FleetCard payment product account at application). Offer for applications until 7 October 2026, unless withdrawn or varied prior. Full Terms and Conditions apply. ¹Velocity Point earned per 1 litre of eligible fuel purchased using a FleetCard Rewards+ card linked to a Virgin Australia Business Flyer account and paid for in full by the relevant invoice due date. Points will be credited to your business’ linked Virgin Australia Business Flyer account after you pay your invoice in full. Eligible fuel includes diesel, unleaded petrol and E10 fuel, and excludes bulk fuels and liquefied petroleum gas (LPG). Your business must remain compliant with the FleetCard and Virgin Australia Business Flyer Offer Terms and Conditions and the FleetCard Terms and Conditions.