Roadside Assistance

Broken down?

Reliable 24/7 Roadside Assistance for FleetCard Members

Add Roadside Assistance to your FleetCard

$6.99/month per card (Classic)

$4.99/month per card (Rewards⁺)

Fee is per card per month

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There when you need us

Backup your business with FleetCard™ Roadside.

Our roadside assistance is provided exclusively to FleetCard members, 24/7 nationwide. Roadside is based on the individual rego of your vehicles and can therefore be applied to individual vehicles or the whole fleet. Keep your drivers on the road for only $6.99 per vehicle, per month. *Terms & Conditions apply. For more information, please contact Us.

✓ Flat battery jumpstart

✓ Breakdown towing

✓ Keys locked inside

✓ Workshop referral

✓ Phone assistance

✓ Emergency fuel supply

✓ Fit spare tyre

Roadside assistance is offered to all Business Fuel Cards customers, whose vehicles are roadworthy, mobile, and well-maintained.  The following two groups are not covered by the Roadside assistance program:

  1. taxis (including ride-share services like Uber), limousines, or for hire or rental.
  2. vehicles with a gross vehicle mass over 3.5 tonnes and a length greater than 5.5 meters.

Need peace of mind on the road?

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Choose the right fuel card

FleetCard™ Classic

Designed for small to medium operations
  • Save up to 6¢ off per litre at Shell and 3¢ off at other selected fuel partners.*
Apply Now Learn more

FleetCard™ Rewards⁺

Earn up to 110,000 Velocity Points over 12 months^
  • Save up to 6¢ off per litre at Shell and 3¢ off at other selected fuel partners.*
  • Earn 1 Velocity Point for every litre of fuel¹
Apply Now Learn more

FleetCard™ Classic

Designed for small to medium operations
  • Save up to 6¢ off per litre at Shell and 3¢ off at other selected fuel partners.*
Apply Now Learn more

FleetCard™ Rewards⁺

Earn up to 110,000 Velocity Points over 12 months^
  • Save up to 6¢ off per litre at Shell and 3¢ off at other selected fuel partners.*
  • Earn 1 Velocity Point for every litre of fuel¹
Apply Now Learn more
View all cards
*New customers offer only.
^New FleetCard Rewards+ customers who've linked their FleetCard account to a Virgin Australia Business Flyer account can earn up to 110,000 bonus Velocity Points over 12 months: 10,000 bonus Points when your account remains eligible for the first 2 months; 50,000 bonus Points when you purchase 12,000 litres of eligible fuel in the first 6 months and your account remains eligible; and a further 50,000 bonus Points when your account remains eligible for months 7–12. At least one eligible fuel transaction required each month.
Eligible fuel: diesel, unleaded petrol and E10 fuel, excludes bulk fuels and LPG. New customers only (those who do not hold another FleetCard payment product account at application). Offer for applications until 7 April 2026, unless withdrawn or varied prior. Full Terms and Conditions apply. ¹Velocity Point earned per 1 litre of eligible fuel purchased using a FleetCard Rewards+ card linked to a Virgin Australia Business Flyer account and paid for in full by the relevant invoice due date. Points will be credited to your business’ linked Virgin Australia Business Flyer account after you pay your invoice in full. Eligible fuel includes diesel, unleaded petrol and E10 fuel, and excludes bulk fuels and liquefied petroleum gas (LPG). Your business must remain compliant with the FleetCard and Virgin Australia Business Flyer Offer Terms and Conditions and the FleetCard Terms and Conditions.