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LAST UPDATED 14th October 2026

What Australia’s New Payment Rules Mean for Small Business Cash Flow

Australia’s new card payment rules are changing how some suppliers accept payment. Explore four practical ways small businesses can maintain visibility, flexibility and control over cash flow.

5 MIN.

For many Australian small businesses, managing cash flow is a constant balancing act. Rising costs and tighter margins mean knowing when money comes in and goes out has never been more important.

The card surcharge reforms introduced by the RBA on 1 October have added another consideration. While the initial discussion focused on consumers at the checkout, attention has now turned to business payment options and cash flow.

On 9 October, the government delayed the ATO’s planned withdrawal of credit card payments until 30 June 2027 following small business concerns. That provides breathing room for tax payments, but the broader surcharge reforms remain in place.

It’s clearly a topic business owners want answers on. According to Google Trends, Australian search interest for “RBA surcharge” increased by more than 5,000% over the past three months compared with the preceding three months.

The timing is significant. The Reserve Bank’s October Financial Stability Review found that while most businesses remain resilient, insolvencies remain elevated in hospitality and construction, particularly among smaller businesses.

Against that backdrop, even small changes to supplier payments can matter. Some suppliers are reviewing the payment methods they offer. Understanding the flow-on effects can potentially help your business avoid surprises and stay in control of cash flow.

Here are 4 key considerations:

1. Check how your suppliers now accept payment

Not every supplier will respond to payment changes in the same way.

Some may continue accepting card payments as they always have. Others may move customers to bank transfer, direct debit or third-party payment platforms. While these changes may seem minor, they can affect how quickly invoices are paid, how payments are tracked and the amount of administration required.

Taking stock of how your regular suppliers now accept payment can help ensure your finance processes continue running smoothly and avoid unexpected disruptions.

The ATO extension gives businesses more time on tax payments, but it’s still worth checking whether individual suppliers are changing their arrangements.

2. Know exactly when money leaves your business

Cash flow is about more than what you spend. It’s about when you spend it.

If a supplier changes payment methods or introduces a third-party payment process, it may affect settlement times, payment deadlines or when funds leave your account. Across multiple suppliers, those changes can quickly add complexity.

Maintaining visibility over payment timing can help businesses forecast more accurately, avoid late payments and make more confident decisions about working capital.

3. Use payment terms to protect cash flow

For businesses operating vehicles, fuel is often one of the largest ongoing expenses, accounting for around 30% of total fleet costs.

Interest in fuel cards is also growing. According to Google Trends, Australian search interest for “fuel cards” increased by more than 60% year-on-year, suggesting businesses are exploring ways to manage their expenses and payment options.

Payment terms can play an important role. Solutions that provide an interest-free payment period can help bridge the gap between operational expenses and payment obligations, giving businesses valuable breathing room when managing day-to-day cash flow.

For example, FleetCard offers eligible customers up to 51 days interest-free, helping businesses manage fuel expenses while maintaining greater financial flexibility.

4. Keep payments simple

As businesses grow, so does the complexity of managing suppliers, invoices and payment methods.

When payment processes change across multiple suppliers, administration can quickly increase. That means more invoices to track, more payment dates to manage and more opportunities for something to be missed.

Consolidating vehicle-related expenses into a single account and receiving one monthly tax invoice can reduce administrative burden, improve visibility over costs and simplify reconciliation.

For businesses using Xero, FleetCard’s Xero integration can further reduce manual administration by allowing vehicle expenses to flow automatically into Xero. Combined with a consolidated monthly ATO-compliant tax invoice and reporting, this can make reconciliation quicker and costs easier to track.

FleetCard’s spend controls can also help businesses set clear parameters around card use, supporting better oversight of vehicle-related costs before they reach the reconciliation stage.

Why payment flexibility still matters

As supplier payment options evolve, flexibility remains important for small businesses.

Business owners need payment options that fit the way they manage cash flow, not solutions that add unnecessary complexity, additional processing steps or delays.

That’s why FleetCard continues to offer customers the ability to pay by credit card, without surcharge fees or separate third-party processing fees.

Ultimately, the goal is to give businesses greater control over their expenses, without adding unnecessary complexity to how they pay.

The bottom line

The ATO’s delayed withdrawal of credit card payments has highlighted how important payment flexibility is to small business cash flow. While the extension provides breathing room for tax payments, businesses still need to understand what is changing across their suppliers.

Changes to supplier payment methods can affect administration, payment timing, visibility and ultimately cash flow. At a time when many businesses are already managing cost pressures and tighter margins, those details matter.

By understanding how suppliers are adapting, maintaining visibility over payment timing and making the most of flexible payment options, businesses can put themselves in a stronger position to manage whatever comes next.

Because when cash flow is one of your most valuable assets, every payment decision counts.

Keen to know more? Get in touch to find out how FleetCard can help improve cash flow in your business.

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Eligible fuel: diesel, unleaded petrol and E10 fuel, excludes bulk fuels and LPG. New customers only (those who do not hold another FleetCard payment product account at application). Full Terms and Conditions apply. ¹Velocity Point earned per 1 litre of eligible fuel purchased using a FleetCard Rewards+ card linked to a Virgin Australia Business Flyer account and paid for in full by the relevant invoice due date. Points will be credited to your business’ linked Virgin Australia Business Flyer account after you pay your invoice in full. Eligible fuel includes diesel, unleaded petrol and E10 fuel, and excludes bulk fuels and liquefied petroleum gas (LPG). Your business must remain compliant with the FleetCard and Virgin Australia Business Flyer Offer Terms and Conditions and the FleetCard Terms and Conditions.
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Eligible fuel: diesel, unleaded petrol and E10 fuel, excludes bulk fuels and LPG. New customers only (those who do not hold another FleetCard payment product account at application). Full Terms and Conditions apply. ¹Velocity Point earned per 1 litre of eligible fuel purchased using a FleetCard Rewards+ card linked to a Virgin Australia Business Flyer account and paid for in full by the relevant invoice due date. Points will be credited to your business’ linked Virgin Australia Business Flyer account after you pay your invoice in full. Eligible fuel includes diesel, unleaded petrol and E10 fuel, and excludes bulk fuels and liquefied petroleum gas (LPG). Your business must remain compliant with the FleetCard and Virgin Australia Business Flyer Offer Terms and Conditions and the FleetCard Terms and Conditions.
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* New FleetCard customers only. Get up to 10c per eligible litre on Eligible Fuel purchases made at Shell within the first 3 months from account opening. Offer is capped at 2,000 eligible litres per account. Benefit paid as a credit to your FleetCard account by the end of month 4. T&Cs apply.

Full Terms & Conditions

* Offer is available to new FleetCard customers only, for FleetCard accounts opened between 16th September 2026 and 15th November 2026. Customers may receive up to 10c per eligible litre on Eligible Fuel purchases made at Shell using their FleetCard account within the first 3 months from the date the account is opened. Offer is capped at a maximum of 2,000 eligible litres per account. For the purposes of this offer, Eligible Fuel means petrol and diesel purchases made at Shell branded fuel sites only and excludes LPG, AdBlue, and any other product or service. The benefit will be assessed after the 3-month offer period and applied as a credit to the customer’s FleetCard account by the end of month 4 from account opening. The 6¢ discount is applied on the invoice plus up to 4¢ as an additional credit by the end of month. The credit may be used to offset future charges on that account. The FleetCard account must remain active, in good standing and compliant with payment obligations at the time the credit is assessed and applied. FleetCard may exclude transactions that are reversed, refunded, fraudulent, invalid or otherwise ineligible under the standard FleetCard Terms and Conditions. Full terms and conditions apply.

1. Full Roadside Assistance Terms & Conditions apply.

2. Full Zero Liability Terms & Conditions apply.

3&4 New FleetCard Rewards+ customers who've linked their FleetCard account to a Virgin Australia Business Flyer account can earn up to 100,000 bonus Velocity Points over 12 months: 10,000 bonus Points when your account remains eligible for the first 2 months; Pump 6,000–11,999 litres in your first 6 months and unlock 25,000 bonus Velocity Points for your business. A further 25,000 bonus Velocity Points will be awarded when your account remains eligible for months 7–12. Pump 12,000 litres or more in your first 6 months and unlock 50,000 bonus Velocity Points for your business. A further 50,000 bonus Velocity Points will be awarded when your account remains eligible for months 7–12. Customers will qualify for one tier only, based on total litres pumped. Full Virgin Australia Business Flyer Terms and Conditions apply.

Eligible fuel: diesel, unleaded petrol and E10 fuel, excludes bulk fuels and LPG. New customers only (those who do not hold another FleetCard payment product account at application). Full Terms and Conditions apply. Velocity Point earned per 1 litre of eligible fuel purchased using a FleetCard Rewards+ card linked to a Virgin Australia Business Flyer account and paid for in full by the relevant invoice due date. Points will be credited to your business’ linked Virgin Australia Business Flyer account after you pay your invoice in full. Eligible fuel includes diesel, unleaded petrol and E10 fuel, and excludes bulk fuels and liquefied petroleum gas (LPG). Your business must remain compliant with the FleetCard and Virgin Australia Business Flyer Offer Terms and Conditions and the FleetCard Terms and Conditions .

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FleetCard Classic and Rewards+ benefits
BenefitFleetCard ClassicFleetCard Rewards+
Accepted at over 95% of fuel sites nationwide IncludedIncluded
Access to 2,200+ EV charging stations IncludedIncluded
Access to 6,000+ servicing and repair partners IncludedIncluded
Easy card management and spend controls IncludedIncluded
Free Roadside Assistance1 & Zero Liability for first 6 months2IncludedIncluded
Additional fleet services, including toll management and telematics Not includedIncluded
Earn 1 Velocity Point per litre of eligible fuel3 Not includedIncluded
Earn additional Bonus Velocity Points when eligible volume thresholds are reached4 Not includedIncluded

Terms & Conditions

* New FleetCard customers only. Get up to 10c per eligible litre on Eligible Fuel purchases made at Shell within the first 3 months from account opening. Offer is capped at 2,000 eligible litres per account. Benefit paid as a credit to your FleetCard account by the end of month 4. T&Cs apply.

Full Terms & Conditions

* Offer is available to new FleetCard customers only, for FleetCard accounts opened between 16th September 2026 and 15th November 2026. Customers may receive up to 10c per eligible litre on Eligible Fuel purchases made at Shell using their FleetCard account within the first 3 months from the date the account is opened. Offer is capped at a maximum of 2,000 eligible litres per account. For the purposes of this offer, Eligible Fuel means petrol and diesel purchases made at Shell branded fuel sites only and excludes LPG, AdBlue, and any other product or service. The benefit will be assessed after the 3-month offer period and applied as a credit to the customer’s FleetCard account by the end of month 4 from account opening. The 6¢ discount is applied on the invoice plus up to 4¢ as an additional credit by the end of month. The credit may be used to offset future charges on that account. The FleetCard account must remain active, in good standing and compliant with payment obligations at the time the credit is assessed and applied. FleetCard may exclude transactions that are reversed, refunded, fraudulent, invalid or otherwise ineligible under the standard FleetCard Terms and Conditions. Full terms and conditions apply.

1. Full Roadside Assistance Terms & Conditions apply.

2. Full Zero Liability Terms & Conditions apply.

3&4 New FleetCard Rewards+ customers who've linked their FleetCard account to a Virgin Australia Business Flyer account can earn up to 100,000 bonus Velocity Points over 12 months: 10,000 bonus Points when your account remains eligible for the first 2 months; Pump 6,000–11,999 litres in your first 6 months and unlock 25,000 bonus Velocity Points for your business. A further 25,000 bonus Velocity Points will be awarded when your account remains eligible for months 7–12. Pump 12,000 litres or more in your first 6 months and unlock 50,000 bonus Velocity Points for your business. A further 50,000 bonus Velocity Points will be awarded when your account remains eligible for months 7–12. Customers will qualify for one tier only, based on total litres pumped. Full Virgin Australia Business Flyer Terms and Conditions apply.

Eligible fuel: diesel, unleaded petrol and E10 fuel, excludes bulk fuels and LPG. New customers only (those who do not hold another FleetCard payment product account at application). Full Terms and Conditions apply. Velocity Point earned per 1 litre of eligible fuel purchased using a FleetCard Rewards+ card linked to a Virgin Australia Business Flyer account and paid for in full by the relevant invoice due date. Points will be credited to your business’ linked Virgin Australia Business Flyer account after you pay your invoice in full. Eligible fuel includes diesel, unleaded petrol and E10 fuel, and excludes bulk fuels and liquefied petroleum gas (LPG). Your business must remain compliant with the FleetCard and Virgin Australia Business Flyer Offer Terms and Conditions and the FleetCard Terms and Conditions .